1. Go to "Desk" , " EP < > EP " , Selling EP
2. When you perform EP selling, remember to retain the minimum amount to sustain Maintenance fee in each ID. The minimum and maximum EP sold is 5,000 and 500,000 per transaction.
3. You may cancel the transaction by clicking the "Cancel" button, the EP will return to your ID account.
4. When buyer locks the EP buying from the seller, buyer would have 6 hrs to perform remittance and message sending to the seller. System will automatically cancel the transaction if it is not done within 6 hrs. Buyer will lose 1 star rating regardless of the fund has been transferred.
Strangely, there were reports where sellers appealed to company they had not received money but already released EP to the buyer by cliking the "Transfer Received", they claimed company is a liar.
Hahaha....... these people got talent
7. If the transcation is made thru Interbank Funds Transfer which is a transcation between different banks within a same country, such transcation will take 1-working day for processing / clearing. When buyer has sent remittance message to the seller, some inexperienced sellers will do the "suspend" when they unable to see the fund is credited in the account. However, "Suspend" button is active only when the transaction is more than 48 hrs. Panic seller will become sleepless hoping to cancel the transaction and forgetting to verify bank account in due time. By chance, when 48 hrs has elapsed the seller "supended" the transaction, without checking the bank account if transaction is successful or not.
Therefore, it is not advisible to do Interbank Funds Transfer, better use same registered bank to do Finnciti related transcations. Within click of the mouse, successful transaction is done.
If the fund is not transferred into seller bank account, whatever reason it is, the seller MUST suspend the transaction in between 48 ~ 72 hrs. There is column to file the report to admin in "Message to admin" for further action.
System will do "Auto confirm" and EP released from seller to buyer account if there is no confirmation from seller within 72 hrs regardless of the fund has been made to seller account or not.
8. End.